Scan … Could you please provide step by step manual for this. For details, refer to Here. I have encountered a problem with the office 365 scan to email. 016-781= Absolutely no connection and should only be seen in cases where you used an IP address, not a hostname like I did. So Xerox created a patch, tested it worked, rolled it into the firmware, tested that it still worked for email, but did not necessarily make sure that printing a booklet would still work the same, because they never touched the print engine, they don't need to, It isn't impossible that the book code got pooched, but it sure isn't likely either. See how easy it is to install an app. it seems the problem comes with the current Firmware 68.10.91 !! the new Spar Release 68.11.12 fixes the Office 365 Mail Problem !! Xerox can provide a fee-based onsite service to completely configure scan to email; call Xerox Customer Support at 1-800- 821-2797 to obtain this service. The links above do give you guidance on the methods to connect the device to Office 365. And that is my long winded, hopefully understandable explanation as to how you got new/old release. When a user does a test scan we get 027-504. So, to use the SHA-2 example, all the SMTP servers were upgraded about 2 years ago to use SHA-2, but almost all our printers used and supported just SHA-1, so when the rollover happened, the printers all just stopped, and most of them would display the Generic " I have no idea what the server just said to my login name attempt, but it sure wasn't a language I know, and it won't let me try my password" code (017-714). We have a couple of XEROX WorkCentre 7845 copiers, that has an option to send scanned item directly to any email addresses. Set the email address as something from your domain, you need an account that has a valid mailbox (e.g. Tech would be needed it seems. I now have two colour xerox laser mfp's but will not purchase xerox again. I think your security concerns go beyond just having your email in Office 365. I had been trying and trying to get email using office365 to work without any success. I have just tried using Office 365 SMTP relay option and our Multi Function Printer is now able to scan to Email. For Protocol, for SMTP, click Edit. Once complete click save, you are now ready to enter email addresses into the address book ready for scanning. Store documents directly in the application of your choice Use any device, including desktop scanners and MFPs, to scan directly into Office 365. Method 2: Using SendGrid as the SMTP Server. So General can gets months of testing, and spars can get hours/weeks, because they just test what has been changed. None of the other solutions I found online worked. This procedure is for Sharp multi-function devices. Since configurations options can vary, these instructions are generalised. So we need a fix or i have to make a downgrade if this is possible. The problem has occurred on every Versalink machine that I have to install, I was wondering if anybody here is expierencing the same problem. Regards, SoonHong. I have setup 2 windows servers without difficulty and prior to moving to office365 used to run my own mailserver so if I cannot do it, then it's not really well aimed at the SMB market. Enter an Office 365 email address in Default [From:] Address field. Before you begin configuring the printer, make sure you know the username and password of the Office 365 account you are going to use. I try your sollution and then printer was dead! via SMTP without authentication. Once complete click save, you are now ready to enter email addresses into the address book ready for scanning. Watch this video to see how easy it is to print and scan to the cloud from your multifunction printer powered by Xerox ConnectKey Technology. See the Related Content section for additional information. The configuration information in this document is provided to assist your network Access the Embedded Web Server and login as System Administrator. It is impossible to test everything, they are just too complicated, and people use custom softwares, industry changes happen (SHA-2 encryption and WannaCry are very good examples). Send documents directly from an MFP to email, online storage or even translation. the default username is admin and the password is null/blank/empty Recently Microsoft Office 365 SMTP implemented the mandatory use of TLS 1.2 which may cause issues with your Sharp MFP scanning to email. I have the correct information, such as DNS, domain name, smtp, user and password. You know you have to actually state what the issue is right? Thanks. I need to the Office 365 host name and port number to scan from Xerox to the Office 365 Outlook email account, but haven't located it yet. One thing to remember is that the sender's email address needs to be an Office 365 account or an alias. Looks like it came back with the wrong IP address and the tool couldn't find it again, or the PC/Laptop dropped the LAN. I have been searching for a solution for some time both in their support and on the web. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. In the Embedded Web Server, click Properties > Connectivity > Setup. We have a quick and simple solution that as of today, 9-19-2018 after the TLS 1.2 implementation, seems to be working. Share them with others and work together at the same time. I have a xerox 7665, I have set up email and network scan but when I try either one of these functions, it says scanning, and never leaves that operation. ; For Protocol, for SMTP (Email), click Edit. ; On the SMTP (Email) page, click the SMTP Authentication tab. Either set it to be whitelisted on the server,(permanent fix) or change the message body and subject line to something else. Our VersaLink C405 works fine with the Office365 SMTP Server until the update to the latested firmware. The Spar release is the General release with the patch added. I'm not sure if this was the issue with the message just sitting in the queue though. Hi, we recently move to Office 365 and we need to reconfigure our MFP's (Xerox 7120's) to send email through 365 as apposed to on-premise exchange. Supercell 活動. We only scan to email for internal addresses and not external. https://drive.google.com/file/d/1wrdINW0CUd-gcrX1w0Iwa1j2ezivr3ZJ/view?usp=sharing. First off if you are trying to use the scan-to-email function on your network scanner and, want to use Office 365 as a relay, your scanner must support TLS (Transport Layer Security). Xerox ConnectKey connects your paper and digital workplace. The reply email address should be the same as your Office 365 email address that you use to logon with to Office 365. To enable and configure DNS settings, click on the [Properties] tab, and then click on the [TCP/IP] link under the Protocols folder. Configure Xerox Scan To Email Office 365. Your printer uses SMTP to transmit scanned images, Internet fax jobs, and alerts through email. Re: Xerox 7225 Scan to Office365 with SSL. Current Process for Scan to Email Set-Up To set-up Scan to Email, first email provider’s settings must be obtained and entered on several screens of the web interface for the Xerox device as shown below. I'm facing issues sending emails to external domains. *****************************************************************************************************************************************************. See How to set up a multifunction device or application to send email using Office 365 Are those problematic users are internal or external recipients? So BUGS absolutely can happen, so they make a patch to fix the bug, then when the patch works, they incorporate it into the firmware itself, which is the SPAR release. Go into CWIS > Properties > Connectivity > Setup > Wired Connection > Edit > IP (Internet Protocol) > Edit > Show DNS Settings and un-check the box for Prefer IPv6 Address over IPv4 then apply the change. Thanks. Office 365 Scan To Email Not Working – SMTP TLS Fix. This field gets populated when you first setup SMTP, but does not get changed when you change the SMTP section later. Thanks and posting in case anyone else has a similar problem. I am having the same problem, I have tested via telnet I can get out on 587, checked the Office 365 credentials, set it to "on device" instead of "on network". Newest firmware is nearly useless as a term, there is the newest available on Xerox.com, the newest available within the printer when you check for upddates and the newest spar version, and all 3 are and can be different. Re: Xerox 7225 Scan to Office365 with SSL. Setup scan to email from a HP Multi-function Device I am going to demonstrate using a HP PageWide Pro 477dw MFP, but the same method will work for any brand. SSL/TLS. Below URL you can find log, please help me. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Get email using Office365 to work without any success help me SMTP Authentication Connection! These instructions are generalised port 587, using STARTTLS ( do not choose `` STARTTLS if ''! Online configure xerox scan to email office 365 of Microsoft Word, PowerPoint, Excel, and OneNote not working – SMTP TLS Fix the comes... Spar of 68.11.23 may be possible to find the SMTP section later exactly the same as SMTP! Has a similar problem from on-premise Exchange to Office 365 SMTP implemented the mandatory use of TLS 1.2 which cause! 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