It's also a good idea to keep in mind that agents have different levels of education, training and experience. Explain to this new agent that your previous call did not go well and describe what you think happened. If you want to save major money on your Suddenlink bill, the key is to repackage every 365 days. No sound on our cable channels for over a week and I have called tech support twice tol... for more than a week I have had no sound on my Cable TV. Live chat is an option and has the advantage of providing you with a transcript of your conversation. Rather than trying to call SuddenLink we recommend you tell us what issue you are having and then possibly contact them via phone or email or chat or web. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. What Kind of Issues can a SuddenLink Customer Service Representative Resolve? Get the most out of your service with FAQs, tutorial videos and more. All services not available in all areas. I rebooted the modem twice to no avail. There is a limit of 6-12 phone numbers in a few phone service providers. First time here? This is according to Suddenlink representatives, themselves! Have some way of taking notes during your call. Sharing is what powers GetHuman's free customer service contact information and tools. We've created these shortcuts and apps to try to help customers like you (and ourselves!) And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. i need the shipping label for free return *equipment. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. All trademarks and service marks are the property of their respective owners. You can call Suddenlink at (877) 794-2724 toll free number, write an email, fill out a contact form on their website www.suddenlink.com, or write a letter to Suddenlink Communications, 102 N Woodbine Rd, Saint Joseph, Missouri, 64506-3448, United States. Call or chat with customer care or technical support for your Internet, Wifi, phone, TV & more. Pricing, terms and offers subject to change and discontinuance without notice. You can help! To order Optimum residential services, use the listed numbers. Sign up via phone. Dial Suddenlink corporate office phone number today to sign up for premium support. Contact us for general, billing or technical support. Outage. Any traditional touch-tone wired or cordless phone should work with Suddenlink voice. And you can click here if you want to compare all the contact information we've gathered for SuddenLink. Why Do People Call SuddenLink Customer Support? If a second call does not resolve your issue, get in touch another way. Hence, you can say by availing Suddenlink… Register today to get started! Sign in to add enhanced services to your account now. Connections at work. In short, the two companies are not related. Skip Password is now enabled. With few contact options, SuddenLink customers are forced to exercise patience when calling the customer service phone line, which is often accompanied by a lengthy wait. Similarly, you could try reaching out over social media platforms. I've even heard people want to go there and start a protest, that's how bad it is. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. In addition, some customers feel that agents are not empowered to appropriately resolve issues. There are several things that you can do when calling SuddenLink customer service to help ensure that your call is handled quickly and professionally: Make sure that you are calling the correct number. My remote will turn the TV on, but won't change channels, TiVo or anything else. Ok so I have had Suddenlink service for the last 10 or 12 years. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which allows customers to watch live television and recordings on the iPod Touch, iPad and iPhone. Suddenlink Customer Service Reviews “Got My TV Box Replaced with ZERO Issues. Wondering how long my internet will be down. The next person you speak to may be in a better position to resolve your problem. 3 reviews of Suddenlink Communications "Summary: When you have a virtual monopoly, you can screw customers at will. Suddenlink customer service phone numbers. Pen and paper works well for this and keep in mind that having notes can be very useful if you have to escalate your case. You agree that you are authorizing Suddenlink to remove your name from the above referenced account and provide the new account holder designated below with access to and How do Consumers Feel About Calling SuddenLink Customer Service? @Suddenlink I don’t think I got an answer as to why phone numbers aren’t showing on my tv. SuddenLink Phone Support You can reach SuddenLink’s dedicated customer service line at (877) 794-2724. Dial 4-2-1. Cable phone and WiFi is out how long is it gonna take to fix it? You may still have options. Sometimes a face-to-face communication with a specialist will resolve your issue better than communicating online or over the phone. Check current status and outage map. Last Updated 4 minutes ago: Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers. Suddenlink operates in 16 states and is mainly active in medium-sized communities. Our residential lines in New Jersey, Connecticut, Long Island, New York. I need internet in order to do my job. That said, there are other reports indicating that some callers are happy with the level of service received. If you also need cable TV and home phone service, take a look at Suddenlink's bundles that can potentially save you money when comparing à la carte prices. Call your Suddenlink home phone number. Free installation specials when you order online. SuddenLink is a telecommunications company that offers cable television, broadband Internet, and phone services. Cell Phones. I am trying to speak to customer service to get the cable reattached to my home. What Can't Be Resolved With a Call to SuddenLink Customer Service? If you get off a call with Suddenlink and feel as though your questions were not answered or your issues were not resolved, don't give up. The next best way to talk to their customer support team, according to other SuddenLink customers, is by calling their 833-926-2988 phone number for their New Customers department. In addition, if it is determined that your service is incompatible with your own equipment, such as a computer or television, the agent may be able to recommend a workaround, but will not be able to completely resolve the issue. Call Return (*69) identifies the last incoming caller to your line. I just moved about 5 miles but still in the same town and still using Sudden-link service. The next best way to talk to their customer support team, according to other SuddenLink customers, is by calling their 833-926-2988 phone number for their New Customers department. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which allows customers to watch live television and recordings on the iPod Touch, iPad and iPhone. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Common problems addressed by the customer care unit that answers calls to 877-694-9474 include Account Access, Lost or Broken Phone, Dispute a Charge, Transfer Service, Device Support and other customer service issues. Services: TV/Internet/Landline: States Covered: 19 states: Issues that are not easily resolved over the phone typically involve equipment and connectivity problems. If these options do not work, try visiting a SuddenLink retail store. Suddenlink operates in 16 states and is mainly active in medium-sized communities. Easily transfer your service to a new address. When you need to contact Suddenlink, there are plenty of ways to get in touch by phone and by online chat. Contact us for general, billing or technical support. Dr. Of Comedy (@RealHappySheik) reported 7 months ago from Charleston, West Virginia For example, if you are calling about your cable television service, being near your television with your remote in hand so that you can work one-on-one with the agent to figure out what the problem is. How Do I Get Device Support from Suddenlink? Already have Suddenlink? Other issues that are easily resolved on the phone include basic troubleshooting and technical support, arranging for technician visits or equipment upgrades, billing inquiries and questions about service features and benefits. Other customers should contact their local service provider regarding listing information on this site. Suddenlink Outage Is Suddenlink having an outage right now? One of the big problems today with internet service is that a company can come into a town, get a virtual monopoly over service and then shaft customers in any way possible. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. In total, SuddenLink has 5 phone numbers. It's not always clear what is the best way to talk to SuddenLink representatives, so we started compiling this information built from suggestions from the customer community. Suddenlink - Suddenlink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Order to do my job and discontinuance without notice corporate office phone number for that whole time that took. Some customers Feel that agents are not easily Resolved over the phone typically involve equipment and connectivity problems your! I can expect to have internet again 1 one-week trial membership and chat with an now... 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